Airasia ticket cancellation charges

Refunds

If your flight was canceled or impacted by a significant delay or significant schedule change (departure or arrival 3 hours or more earlier or later for domestic itineraries, or 6 hours or more for international itineraries)*, we will attempt to rebook you automatically on a new flight and no further action is required.

If you’re not satisfied with your rebooked flight, you can:

• Search for alternative flight options in the Fly Delta app or My Trips, or
• Cancel the rebooked flight and receive a refund of the unflown portion of your ticket and any pre-paid seat upgrade or Preferred Seat (and checked bag fees)

If we’re not able to rebook you and you choose to take no action within 24 hours, we will automatically issue a refund back to your original form of payment.

If you’ve been involuntarily downgraded, you can submit a refund request for the difference in fare.

You can also request a refund if you’ve received an eCredit for a flight that was canceled, significantly changed or delayed and you would prefer a refund back to your origi

how to know if your flight ticket is refundable

how to check if my plane ticket is refundable